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Bridge Information Gaps
Disseminate new product, procedure, or policy information to multiple groups simultaneously.
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Customer Retention
Customers don’t renew due to frustrations that could be resolved with better support.
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Worldwide Users
With global and remote users, in-person training is difficult to schedule and facilitate.
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Knowledge Retention
Client teams change over time and new users don’t get the proper handovers or training needed to get up to speed.