The past couple of years have brought unprecedented changes to the business sector. Organizations have dealt with these changes by digitally transforming. By making digital transformation a priority, many companies have remained relevant and kept their doors open despite the current economic landscape.
Digital transformation can vary slightly from company to company. The Enterprisers Project1 provided good general definition of digital transformation:
“Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.”
What is your company’s definition of digital transformation?
Organizations have had to make major adaptations to get through the pandemic, to meet customers’ expectations. For example, since the start of the pandemic, the demand for contactless service has skyrocketed. Businesses that could not provide this type of service didn’t stand a chance of thriving during the height of the pandemic.
There is still a demand for contactless service. In response to this, “99% of small businesses globally plan to offer contactless services even after the pandemic, in fact permanently, according to a Salesforce report titled ‘Small and Medium Business Trends’,” stated the Economic Times.2
To meet customers’ demands throughout COVID-19, companies have adopted various technologies, such as smart card technology, short-range wireless technology, and chatbot technology, that have made contactless service possible.
In addition to meeting customers’ needs, companies have also had the tall order of meeting employees’ changing needs, including the demand for remote work options. During the pandemic, most organizations had at least a portion of their employees working from home. Many of these organizations have been impressed with the outcomes of remote work and plan to continue to offer it.
“In May 2021, a Mercer study found that 70% of companies said they were planning to adopt the hybrid model,” stated FlexJobs.3 “Many companies have already made the switch, including prominent brands such as Adobe, Salesforce, Spotify, and Twitter.
Also, Flex Jobs reported that 66% of employers globally are actively redesigning their workplaces to facilitate hybrid work plans.
To meet the remote- and hybrid-work needs of employees, organizations of all sorts have had to digitally transform quickly. For example, the use of webinar technology has skyrocketed over the past two years or so. Companies have also widely adopted online learning technologies such as the learning management system (LMS) to make remote learning possible.
Digital transformation is transforming every aspect of the business world, including corporate training. And while this transformation certainly encompasses remote training, it doesn’t end there. Digital transformation is also changing corporate training in the following ways:
1) Corporate training is becoming increasingly personalized - In part due to digital transformation, a key corporate learning trend for 2022 is personalization. Earlier this year, an article by eLearning Industry4 claimed that corporate learning would likely be more personalized in 2022:
“Artificial Intelligence and machine learning are more sophisticated and provide an integrated, easy-to-use way for training managers to engage learners with courses that fit their needs and interests. For example, within an LMS platform, learners could receive personalized course recommendations based on their unique job title, their interests (as learned by the AI), and the courses that their peers are taking.”
One of the key LMS features that organizational leaders often use to personalize corporate training is learning paths. With learning path functionality in TOPYX LMS, you can create a sequential order of delivery for courses and materials. The course/material sequence can also be allocated to select users or user groups. More advanced courses become available only after users finish previous courses or materials. Additionally, users can only access content assigned to their online learning path.
Get a free LMS demo of TOPYX to learn more.
2) More ongoing corporate training is being offered - Not all companies offer much training beyond onboarding. While onboarding is essential, it is vital that organizational leaders offer ongoing training. It can be tempting to try to cut costs by only offering “important training,” but continuous training is just as important as onboarding.
Due to digital transformation, more companies are shifting from offering their employees primarily onboarding to offering them onboarding plus ongoing training. This is because digital transformation is causing rapid changes in all companies’ organizational policies and processes. Continued training keeps employees up-to-date with the most recent developments and aligned with company goals.
Companies should be either building or constantly refining a framework for effective continuous training. An article by Valamis5 explained,
“A key component of that framework is a transition plan from today’s learning environment – focused largely on operational learning – to a more personalized, talent-focused learning approach for tomorrow. Organizations need to create continuous learning cycles with multiple touchpoints.”
Once a framework for continuous learning has been established, corporate training can be delivered through an LMS. An LMS is the best vehicle for modern corporate learning since it makes it simple for administrators to create, distribute, track, and report on virtual training courses and programs.
3) Corporate training is becoming more cost-effective - Digital transformation is expensive. According to AI Multiple,6 “...spending on digital transformation worldwide is expected to reach $1.78 trillion in 2022.” Here are some other digital transformation stats shared by AI Multiple:
Digital transformation is a necessary and inevitable investment for organizations across all industries. Thankfully, it lowers the cost of training by causing companies to switch from an in-person learning model to one that is either remote or hybrid and can accommodate a dispersed workforce.
Remote corporate training is cost-effective. First, it reduces costs related to travel. The article 6 Ways Online Training for Employees Can Save You Money7 said, “Just one employee traveling domestically can cost a business nearly $1,000 per trip.” Also, the article stated remote training can minimize lost productivity, eliminate the need for training venue costs, lower instructor costs, and reduce material costs.
An LMS makes remote training and hybrid training, which digital transformation has necessitated for nearly all organizations, possible. There is no doubt that a flat-fee LMS such as TOPYX can help organizations save money on corporate training.
LMS employee training software can completely transform your corporate training program, as well as help your company keep up with the pace of digital transformation. LMS features such as mobile learning make transformation of corporate training possible.
TOPYX LMS mobile learning functionality allows employees to train from any location, on any device. Companies that adopt and support mobile technologies that their employees regularly utilize see higher engagement and success rates. They also give employees the option to learn remotely.
With TOPYX mobile learning, learners can access content on demand, regardless of location or time zone. All a user needs for an exceptional learning experience is an internet connection and a mobile device. Just a few of the benefits of mobile learning include:
With mobile learning, employees have the flexibility to learn at their own pace and on their own schedule.
Most employees already own smartphones or tablets. This means there are no added hardware or connectivity charges for companies to implement mobile learning. As a result, the cost of corporate training is driven down.
Mobile learning provides flexibility and freedom outside of office hours. This gives employees the ability to increase productivity in other areas of their work.
Other TOPYX LMS features that can help organizational leaders transform corporate training include LMS reporting, social learning, and certifications management. Find out more about TOPYX LMS features here.
Ready to transform every aspect of your corporate training program? Request a free LMS demo of TOPYX employee training software.
References:
1) The Enterprisers Project. https://enterprisersproject.com/what-is-digital-transformation.
2) Economic Times. https://economictimes.indiatimes.com/tech/tech-bytes/pandemic-induced-contactless-services-are-here-to-stay-permanently/articleshow/86201291.cms?from=mdr.
3) Flex Jobs. https://www.flexjobs.com/blog/post/remote-work-statistics/.
4) eLearning Industry. https://elearningindustry.com/corporate-learning-predictions-for-2022.
5) Valamis. https://www.valamis.com/hub/digital-transformation-of-learning#shift-to-continuous-learning-experience.
6) AI Multiple. https://research.aimultiple.com/digital-transformation-stats/.
7) Capterra. https://blog.capterra.com/how-using-online-training-for-your-employees-can-save-you-money/.